Client Feedback Form - Colemans Solicitors

At Colemans we aim to deliver a “5 star” service to all of our clients, all of the time. To help us ensure that we are achieving this goal and to improve in the areas where we are not there yet, we would be grateful if you would spend a few minutes completing this short questionnaire.

Name

Telephone Number

Email Address

Quality of Service:

Please answer the following questions by choosing one of the 5 “star” ratings:
5 stars = Yes, definitely 4 stars = Most of the time 3 stars = Sometimes 2 stars = Not really 1 star = No, definitely not

Were you impressed by the quality of the legal advice you received?

Clear

Were we proactive when helping you?

Clear

Did we respond promptly to you when you contacted us?

Clear

Did we provide you with enough updates as to the progress of your matter?

Clear

Do you feel that the fees charged to you represented good value for money?

Clear

Would you use us again and/or recommend us to your friends and family?

Clear

Other Comments

I agree that Colemans can use the information and any comments that I have provided on this form in future marketing and promotional materials (including on the website).

I agree